Refund policy
Returns and Refunds
We want you to love your piece. If it isn't right, you have 60 days from delivery to return it for a full refund.
How it works: email us at handmadejewelerz@gmail.com with your order number. We'll reply with a prepaid, insured return label.
Condition: the piece must be unworn and in its original condition, with its box and any paperwork that came with it.
Refunds: your refund goes back to your original payment method within 5 business days after we receive the piece.
Exceptions: custom-sized or engraved pieces can't be returned unless they arrive damaged.
Diamond Leaders
580 Fifth Avenue, Suite 1818, New York, NY 10036
handmadejewelerz@gmail.com