Lifetime Warranty
Every Diamond Leaders piece is covered by our Lifetime Warranty against manufacturing defects, for as long as you, the original purchaser, own it.
What is covered
- Defects in materials or workmanship, such as a faulty clasp or a setting that fails because of a manufacturing fault.
- A stone that comes loose because of a manufacturing defect.
What is not covered
- Normal wear and tear: scratches, dents, and worn rhodium or gold plating.
- Stones lost or damaged because of bent or broken prongs from impact or daily wear.
- Damage from accidents, misuse, neglect, chemicals, or improper care.
- Loss or theft.
- Pieces repaired, resized, or altered by any other jeweler.
- Items bought from a reseller or a third party.
Free resizing
Rings in sizes 4 to 8 are resized free of charge. Sizes outside this range are made as a custom order.
How to make a claim
Call us at +1 (646) 515-2536 or use our contact page with your order number and photos of the piece. If the claim is approved, we send you instructions to ship the piece to our New York workshop. We inspect it and repair or replace it at no charge if the defect is covered. If it is not covered, we quote any repair before doing the work.
Terms
Proof of purchase is required. This warranty applies to the original purchaser only and cannot be transferred. It does not affect your rights under applicable law.